New
Concepts to Support Working Parents in the Car
R.Eardley, A.Sellen.
(2004) HP Laboratories Bristol, HPL-2004-30(R.1).
Keyword(s): car, mobile, design, working parents,
concepts
Abstract: Working parents are an interesting
segment of the population because they have heavy demands in both
home and work spheres. In an initial, in-depth study, we discovered
many different strategies that working parents employ to help them
cope with work and family demands whether they are at work, at home
or mobile. Following on from this first study, the validity and
extent of car-related stresses for a larger sample of working parents
was confirmed in a follow-up questionnaire involving 715 people
in both the US and the UK. Here, we found many of the most severe
everyday problems for working parents were related either
specifically to being in the car, or were more general problems
exacerbated by being mobile. On the basis of this finding, we conducted
a follow-up workshop with six working parents to discuss car-related
issues in more detail. The result is this catalogue of design ideas
showing some of the initial concepts we have developed to help working
parents cope with these and other stresses and strains of everyday
life.
14 Pages
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