O’Hara, K, and Perry, M

(2001) Proceedings of CHI '01, Conference on Human Factors in Computing Systems, Seattle, WA.

Abstract: When people walk around in the world, many impulses to make a transaction are generated by objects in the environment. For many reasons these transaction impulses are deferred. A study of consumer behaviour is presented focussing on why these transaction impulses are deferred. By looking at the reasons for deferral the aim is to inform the design of new user-centred mobile e-commerce solutions based on overcome some of these deferral reasons.

2 Pages

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